Help: Secondary Distribution Centers

What are the differences between primary and secondary distribution centers?
Imperial uses the concept of backup DCs (Distribution Centers) for order fulfillment. This means that your order can be filled from your primary or one of two secondary distribution centers. If you see "Item will ship from Secondary Distribution Center" on an order, then the item in question cannot be filled from the stock at the primary DC.

The primary DC is always the closest DC to your location. Your two secondary DCs are the second and third closest DCs to your location. When an item falls to a secondary DC, the shipping costs for that item will rise in relation to the distance from your location. Items will ship same day from both primary and secondary DCs.

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