Frequently Asked Questions
Q.Does Imperial Supplies have a mobile website in addition to the app?
A.Yes. To access the Imperial Supplies mobile website, you can visit imperialsupplies.com from your mobile device's web browser. On the mobile website, you can search over 25,000 SKU's and even place orders.
Q.What is the difference between an app and a mobile site?
A.Both the Imperial Mobile Website and the Imperial Mobile App are helpful for anyone on the go. The Imperial Mobile Website is accessbile from any mobile device, while the Imperial Mobile App is downloadable for iOS and Android mobile devices. We offer both mobile solutions to make our products more accessible anytime, from anywhere, on any device.
Q.How do the mobile app and mobile website help me get my job done?
A.If you can't easily access a computer to visit imperialsupplies.com, you can use your smart phone to access the mobile website or app instead.
Q.How do I download the mobile app?
A.The iPhone app can be downloaded from the App Store. The Android app can be downloaded from the Google Play store.
Q.How much does it cost to download the app?
A.The app is free.
Q.Does the mobile app or mobile website require a different sign-in than the desktop website?
A.No, the same login email and password can be used on the desktop website, mobile app and mobile website.
Q.Why does the mobile app look different than imperialsupplies.com
A.We designed the mobile app with two principles in mind:
1. Make it easy for you to find and purchase products when away from a computer.
2. Optimize the online experience for use on a mobile device.
Q.Who can I contact to help me use the mobile app or mobile website?
A.Call Customer Service at 1-800-558-2808 for assistance when using the mobile website or email us at firstname.lastname@example.org.
Apple, the Apple logo, iPad and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.