Inventory Balance Program
The solution for your overstocked and obsolete parts. Our Inventory Balance Program allows you to reduce and streamline your miscellaneous parts and supplies inventories. Overstocked and obsolete product can be returned to us for credit that you can apply towards future purchases. Product to be returned to us under this program must be product that we stock. Valuation of the returned product will vary depending upon its condition:
Product in Good Condition
This is product that is "loose," is identifiable, and is in good condition. It also includes boxed product purchased from somebody other than Imperial (provided that it's an item that we stock). We will determine the value of the return by identifying the product and issuing a credit in an amount equal to your current Imperial price for the same product. This credit can then be applied at a rate of 5% per invoice on all future invoices from the location that returned the product to us. Please call your Account Representative for an RMA (Return Authorization Number) prior to shipping to Imperial Supplies LLC
Product in Poor Condition and All "Loose" Product
The value of this product will be determined by the going per-pound scrap rate. A credit will be issued that can be applied at a rate of 5% per invoice on all future invoices from the location that returned the product to us. Please call your Account Representative for an RMA (Return Authorization Number) prior to shipping to Imperial Supplies LLC
Imperial Boxed Product
Any product purchased from Imperial that is still in its original, unopened box can be returned to us for a full and instant credit. Also, this product should NOT be returned to us as part of an Inventory Balance return; it should be returned separately. If it is returned with "loose" or other Inventory Balance product, we will include it as part of an Inventory Balance credit instead of giving you full and instant credit. Please call your Account Representative for an RMA (Return Authorization Number) prior to shipping to Imperial Supplies LLC.